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our guidewire services

Guidewire

Guidewire logo

Guidewire Software, Inc (Guidewire) exclusively serves the general insurance industry. They build the core systems on which insurance carriers run their businesses. Unlike the legacy systems they are designed to replace, Guidewire applications support the workflow, collaboration with external partners, and rule-based decision-making that characterise modern underwriting and claims operations.

Adaptra has worked closely with Guidewire since Guild Insurance Limited selected the Guidewire ClaimCenter product in 2007. Since then Adaptra, in conjunction with Guidewire, has provided Guidewire implementation services and resources to QBE, Suncorp and Genworth. As a result of our close collaboration, Guidewire allied with Adaptra as the Professional Services Partner for the local region.

"Adaptra, our regional professional services and implementation partner, has worked closely with Guidewire since we entered the Australian market in 2005. Adaptra is a client and outcome centric organisation who have built a dedicated Guidewire team of a very high calibre. Working alongside Adaptra gives us flexibility, project delivery support and invaluable insurance domain knowledge." Keith Pfeiffer, Guidewire Manager Australia and New Zealand

Adaptra's Guidewire Services

Adaptra offers a team of experienced Guidewire resources, including senior consultants with expertise in areas including process reviews, program/project reviews, the management of SI engagements and CM reviews. Other resources include project managers, Agile scrum masters, business analysts and functional consultants.

Adaptra's Guidewire services include:

  • Assessment Services
  • Consultancy Services
  • Project Resources
  • Agile Project Management

These services cover pre-implementation to post-implementation stages:

Pre-implementation services

  • Best Practice Claims, Policy & Billing Assessments
  • Change Management Reviews
  • Business Case & Project initiation

Implementation

  • System Integrator Responsibility
  • Project Management & Scrummaster
  • Configuration Resources
  • Application Testing Consultancy
  • Data Migration Consultancy
  • Report Definition Requirements
  • End User Training Programs

Post-Implementation

  • Post-implementation reviews
  • BAU Support Program Consulting
  • System upgrade project management

For more on Adaptra's role as the Regional Guidewire Implementation Partner, visit Guidewire's Alliances information: www.guidewire.com/about_guidewire/alliances#adaptra. For more about Guidewire please visit their website: www.guidewire.com.